Problem Solving Skills Jobs in Kuala Lumpur - December 2025 - Urgent Hiring

Showing 129 jobs results for "problem solving skills" in Kuala Lumpur

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MYR4,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle inbound / outbound customer queries via call, chat or email
  • Provide accurate information related to telecom services, plans & billing
  • Resolve customer complaints professionally and within SLA ...

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Posted
9 hours ago
MYR4,000 - MYR5,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead and support a team of Mandarin-speaking customer service agents
  • Monitor daily operations and ensure service quality and SLA performance
  • Handle escalations and support complex customer or payment issues ...
team leader management
+4

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Posted
12 hours ago
MYR3,500 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Promptly and professionally handle incoming calls, live chat, and emails to ensure a positive customer experience.
  • Address customer inquiries, resolve issues, and provide detailed product or service information.
  • Effectively manage shift responsibilities to maintain consistent and reliable call center performance. ...
Customer Service Mandarin Language Proficiency
+1

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Posted
a day ago
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jobs in Apollon Event Planning Sdn Bhd
Company Confidential
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur (+1)

Near Train Station
  • Respond to customer inquiries online, providing accurate and professional solutions.
  • Proactively learn relevant business knowledge to continuously enhance expertise.
  • Follow up on customer issues to ensure timely and satisfactory resolution. ...
Customer Service Typing
+1
Posted
13 hours ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Handle inbound customer inquiries via phone calls, emails, live chat in Mandarin and English.
  • Provide accurate information regarding products, services, policies, and procedures.
  • Resolve customer issues, complaints, or requests in a professional, timely, and empathetic manner. ...
Customer Service Communication
+2

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Posted
3 days ago
MYR4,000 - MYR5,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead and support a team of Mandarin-speaking customer service agents
  • Monitor daily operations and ensure service quality and SLA performance
  • Handle escalations and support complex customer or payment issues ...
leadership management
+1

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Posted
7 days ago
MYR4,000 - MYR5,200 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead and support a team of Mandarin-speaking customer service agents
  • Monitor daily operations and ensure service quality and SLA performance
  • Handle escalations and support complex customer or payment issues ...
Team Management Leadership
+1

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Posted
5 days ago
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MYR2,500 - MYR3,500 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Responding to customer inquiries and requests via phone, email, or chat in a timely and professional manner
  • Resolving customer complaints promptly to ensure a positive customer experience
  • Collaborating with partners, marketplaces, and logistics team to ensure orders delivered on time ...
Customer Service Communication Skills
+3
Posted
7 days ago
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MYR3,800 - MYR4,700 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur (+1)

Near Train Station
  • Answer incoming customer calls and respond to customer emails in a timely and efficient manner.
  • Identify and assess customers' needs to achieve satisfaction by providing appropriate solutions and alternatives.
  • Resolve customer complaints via phone, email, mail, or social media, ensuring a positive customer experience. ...
Customer Service Problem Solving
+2
Posted
7 days ago
MYR1,700 - MYR4,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Make outbound calls to potential and existing customers
  • Introduce and explain company products and services clearly
  • Follow up with interested customers via calls & WhatsApp ...
Customer Service Communication Skills
+2
Posted
13 hours ago
MYR1,700 - MYR4,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Make outbound calls to potential and existing customers
  • Introduce and explain company products and services clearly
  • Follow up with interested customers via calls & WhatsApp ...
Communication Skills Customer Service
+3

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Posted
13 hours ago
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MYR3,800 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle inbound customer inquiries and requests via email, and chat, , sometime need to call to customer to providing timely and efficient solutions
  • Troubleshoot customer issues and provide comprehensive assistance to resolve problems
  • Identify and escalate complex or unresolved cases to the appropriate teams ...
Communication Skills Patience
+1
Posted
4 days ago
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MYR3,000 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Coordinate and process bookings for air tickets, hotel accommodations, transportation, travel insurance, and itineraries in accordance with client travel policies.
  • Ensure all travel arrangements are accurate, timely, and aligned with service standards.
  • Assist in day-to-day operational tasks including itinerary preparation, travel documentation, and booking management. ...
Customer Service Communication
+1
Posted
5 days ago
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MYR6,000 - MYR9,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions
  • Troubleshoot customer issues and provide comprehensive assistance to resolve problems
  • Identify and escalate complex or unresolved cases to the appropriate teams ...
Communication Skills Patience
+2
Posted
12 hours ago
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MYR2,800 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat)
  • Required to support combination of products (Service Packages, Tinting, Dashcam and more) to support the business needs after being trained for required skills
  • Understand and deliver business strategies and improve customer services through the execution of self-service ...
Customer Support Problem Solving
+1
Posted
13 hours ago
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MYR3,500 - MYR4,200 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
  • Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
  • Process customer orders, requests, and complaints accurately and efficiently. ...
Communication Skills Product Knowledge
+6
Posted
6 days ago
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MYR2,000 - MYR3,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Liaise between technician and Customer Service Manager to ensure accurate and timely updates.
  • Send quotation drafts to customers and follow up on responses.
  • Handle incoming calls, messages, and customer enquiries in a professional manner. ...
Posted
3 days ago
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MYR2,500 - MYR4,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
Customer Service Communication Skills
+4
Posted
4 days ago
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MYR2,000 - MYR2,400 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Welcome guests upon their arrival, inform customers about payment methods/deposits and collect their data [IC/passport], register guests collecting necessary information (if needed)– via online social network/physically. ...
Customer Service Communication Skills
+4
Posted
2 days ago
MYR5,000 - MYR5,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Responsibilities:
  • · Provide mentorship, guidance and career development to members of your team
  • · Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions ...
Team Leadership Customer Support Management
+4

Be an early applicant!

Posted
a day ago
MYR4,500 - MYR5,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Be the primary point of contact for customers across chat, email, WhatsApp, and phone.
  • Coordinate between restaurants/caterers, customers, and internal stakeholders to ensure smooth resolution and excellent service.
  • Proactively support customers with their orders to deliver a world-class customer experience. ...
Cantonese Language Proficiency Customer Service
+4
Posted
20 days ago
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MYR6,500 - MYR7,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage the customer service department and conduct onboarding training for new customer service representatives; proficient use of CRM systems.
  • Compile, update, and maintain CRM system usage manuals and conduct ongoing training for the team.
  • Collect and allocate customer inquiries to support the sales team in follow-up activities. ...
Customer Service Management Team Leadership
+5
Posted
a day ago
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Chat Available
MYR7,000 - MYR10,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities:
  • Lead and manage a customer service team of 30+ members, ensuring high performance and alignment with business objectives.
  • Develop, maintain, and enforce Standard Operating Procedures (SOPs) to ensure consistency and quality in service delivery. ...
Team Leadership Communication Skills
+3
Posted
3 days ago
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Chat Available
MYR3,000 - MYR4,000 Per Month
Commission: MYR100 - MYR500
Fresh Graduates
Near Train Station
  • Guide new clients through the onboarding process, including product walkthroughs and training modules via zoom or call.
  • Proactively monitor client activity to identify inactive or low-engagement users, and encourage adoption of key features.
  • Respond to customer inquiries via WhatsApp or call promptly and professionally. ...
Troubleshooting Technical Documentation
+9
Posted
2 days ago
MYR2,500 - MYR3,200 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Communicate with guests via Airbnb, WhatsApp and other channels before, during, and after their stay.
  • Provide check-in/check-out instructions and ensure a smooth arrival and departure process.
  • Handle guest complaints and issues (e.g. cleanliness, facility problems, noise), and coordinate with relevant teams for resolution. ...
Communication Skills Time Management
+4
Posted
4 days ago
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Chat Available
MYR2,800 - MYR3,200 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Handling customer replies from Whatsapp, Live Chat, Social Media.
  • Solving customer queries.
  • Handling customer orders from official website and other platforms. ...
Customer Support Communication Skills
+1
Posted
3 days ago
MYR6,500 - MYR6,800 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Develop and execute customer service strategies that support business growth, service scalability, and customer retention.
  • Lead, coach, and mentor the Customer Service Team Lead and the wider team to build a high-performing, customer-centric culture.
  • Forecast and plan manpower and capacity requirements to ensure seamless support across all service platforms. ...
Customer Service Management Team Leadership
+2
Posted
5 days ago
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Chat Available
MYR3,000 - MYR4,000 Per Month

Cheras (Kuala Lumpur), WP Kuala Lumpur

Near Train Station
  • Handle walk-in, WhatsApp, calls, and real‑time enquiries.
  • Book, reschedule, and confirm all clinic appointments.
  • Receive 1st batch aligners from HQ and hand to patient. ...
Customer Service Communication Skills
+3
Posted
4 days ago
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Chat Available
MYR3,500 - MYR4,800 Per Month
Fresh Graduates
Near Train Station
  • Interact with customers through different channels such as emails, calls, and chats
  • Listen attentively to customer needs and concerns
  • Outbound voice contact to resolve more complex or dynamic customer queries ...
Mandarin Language Proficiency Customer Service
+4
Posted
9 days ago
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Chat Available
MYR4,500 - MYR7,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Handle all incoming enquiries via WhatsApp, phone calls, email, social media and booking platforms.
  • Provide accurate information on games, packages, pricing, promotions, and outlet details.
  • Respond promptly and professionally to customer questions, concerns, and feedback. ...
Sales Customer Service
+5
Posted
2 days ago