Problem Solving Skills Jobs in Petaling Jaya - December 2025 - Urgent Hiring
Showing 47 jobs results for
"problem solving skills"
in Petaling Jaya
MYR800 - MYR1,000 Per Month
Fresh Graduates
Near Train Station
- Act as the primary point of contact for customers across various channels, including phone, email, live chat, and social media, providing prompt and courteous responses to inquiries, issues, and feedback.
- Assist customers with order placement and post-purchase inquiries including order tracking, modifications, cancellations, returns, refunds and warranty claims. Ensure all issues related are resolved quickly and efficiently.
- Offer personalized recommendations and support to enhance customer experience, including troubleshooting product issues and guiding customers on proper usage. ...
Posted
7 days ago
Customer Service Executive Mandarin + Cantonese
MYR3,800 - MYR4,700 Per Month
Fresh Graduates
Petaling Jaya, Selangor (+1)
Near Train Station
- Answer incoming customer calls and respond to customer emails in a timely and efficient manner.
- Identify and assess customers' needs to achieve satisfaction by providing appropriate solutions and alternatives.
- Resolve customer complaints via phone, email, mail, or social media, ensuring a positive customer experience. ...
Posted
7 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Near Train Station
Posted
9 days ago
Customer Service Manager (Cantonese/Mandarin Speaker)
MYR6,000 - MYR8,000 Per Month
Near Train Station
- Develop and implement customer service policies and procedures to ensure consistent and high-quality service delivery.
- Manage and lead a team of customer service representatives, providing guidance, training, and performance feedback to ensure optimal performance and achievement of service level agreements (SLAs).
- Monitor and analyze customer service metrics, such as call volume, resolution rates, and customer satisfaction scores, to identify areas for improvement and implement strategies to enhance service quality and efficiency. ...
Posted
9 days ago
Ecommerce Marketing & Customer Success Executive
MYR4,000 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
- Plan and execute basic digital marketing activities, including social media posts, simple email campaigns and product promotions on platforms such as Shopify, Ebay, Amazon or similar.
- Respond to customer enquiries via live chat, email, WhatsApp and marketplace messages, ensuringfast, accurate and polite responses.
- Handle order-related issues such as product questions, order status, returns, refunds and warranty requests, following company policies. ...
Posted
2 days ago
Chat Available
MYR4,000 - MYR4,500 Per Month
Near Train Station
- Answer inbound calls, emails, and chat messages in a timely and professional manner.
- Understand customer needs, questions, and concerns to provide suitable solutions.
- Recommend appropriate products or services based on customer needs. ...
Posted
20 days ago
MYR7,000 - MYR9,000 Per Month
Near Train Station
- Supervise and coach a team of agents; ensure smooth day-to-day operations
- Monitor team performance and utilization; implement action plans as needed
- Conduct daily and weekly meetings to share updates and drive engagement ...
Posted
15 days ago
MYR2,100 - MYR3,100 Per Month
- Handle inbound calls for customer enquiries, complaints & feedback
- Provide accurate information and excellent customer service
- Work with team to meet KPI & SLA ...
Posted
6 days ago
MYR3,200 - MYR6,000 Per Month
Commission: MYR200 - MYR3,000
Fresh Graduates
Near Train Station
- Deliver a warm, professional, and attentive service experience to all clients and visitors.
- Ensure smooth cross-department coordination to support daily operations and client care.
- Respond promptly and professionally to enquiries across multiple platforms, including Facebook, Instagram, WhatsApp, and Xiaohongshu. ...
Posted
4 days ago
Chat Available
MYR9,000 - MYR10,000 Per Month
Near Train Station
- Facilitate new hire onboarding sessions, covering company introduction, product knowledge, customer service skills, and system navigation.
- Deliver refresher trainings and continuous learning sessions to address performance gaps and process changes.
- Collaborate with operations and quality teams to identify training needs and support skill improvement. ...
Posted
a month ago
MYR3,000 - MYR5,000 Per Month
Near Train Station
- Assist and educate customers on self-service and digital banking channels
- Handle account/transaction inquiries and provide solutions
- Conduct call-backs and follow-ups when needed ...
Posted
16 days ago
MYR3,500 - MYR4,500 Per Month
Near Train Station
- - Responsible for coordinating all import and export shipments based on allocation
- - Preparation of permit declaration (Pure CO, Permit with CO, Permit for Export/Import/Air)
- - Ensure daily customers’ enquiries are attended to and not limited to order and delivery status ...
Posted
9 hours ago
Chat Available
Up to MYR5,500 Per Month
Near Train Station
- Ensure compliance with regulatory requirements, including AML, Sanctions, and KYC.
- Support the Bank’s efforts in detecting and preventing money laundering and terrorism financing.
- Collect and review client documents to meet internal and regulatory standards. ...
Posted
21 days ago
Chat Available
Up to MYR5,000 Per Month
Near Train Station
- Assist and educate customers on self-service and digital banking channels
- Handle account/transaction inquiries and provide solutions
- Conduct call-backs and follow-ups when needed ...
Be an early applicant!
Posted
21 days ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Assist company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.
- As a first point of contact, promote a unified and professional image of the company as a whole.
- Use available Knowledge Bases to efficiently and accurately diagnose and resolve hardware or software related problems to maximise device up time and minimize escalations to Engineers or Technical Specialists. ...
Posted
8 days ago
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Attend to walk-in, phone, and online customer inquiries professionally.
- Nurture long-term customer relationships via platforms such as
- WhatsApp, Telegram, and Facebook, IG etc ...
Posted
3 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Petaling Jaya, Selangor (+1)
Near Train Station
- To efficiently handle inbound and outbound customer call inquiries.
- Assist customers with inquiries, complaints, and product/service information.
- To provide fast and timely solutions to all customer related problems. ...
Posted
3 days ago
Customer Service Executive | Airline Project
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Handle all inbound calls related to customer inquiries, complaints, feedback, and concerns regarding the airline’s services, policies, and products.
- Contact customers proactively if their flights have been rescheduled, providing updated details and alternative options if needed.
- Assist customers with booking modifications, cancellations, refunds, and rebookings while ensuring compliance with company policies. ...
Posted
2 days ago
MYR1,800 - MYR2,100 Per Month
Fresh Graduates
Near Train Station
- Handle inbound calls from customers, addressing their inquiries
- Provide accurate information about products and services
- To key in tracing requests in CS Platform for tracing units and branches to further follow up ...
Posted
11 days ago
Chat Available
MYR3,300 - MYR4,500 Per Month
Fresh Graduates
Petaling Jaya, Selangor (+1)
Near Train Station
- Give support to the inbound calls & E-mails.
- Provide accurate and timely responses for inquiries coming through email and live chat support channels.
- Manage and resolve customer complaints, identify and escalate priority issues. ...
Posted
4 days ago
Undisclosed
Fresh Graduates
Near Train Station
- Serve as the first point of contact by warmly welcoming all walk-in patients and customers, ensuring a professional and positive first impression.
- Handle inquiries across multiple channels, including phone, email, live chat, Facebook, Instagram, and more, promptly and courteously.
- Engage with potential customers to capture essential lead information, such as name, contact details, and primary concerns, for follow-up by the team. ...
Posted
3 days ago
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Handle customer inquiries & provide personalized product/service recommendations.
- Manage company students communities groupchat (WhatsApp / Telegram) to build loyalty, repeat purchases & referrals.
- Support daily customer service tasks — Q&A, orders, after-sales follow-up. ...
Posted
3 days ago
MYR4,500 - MYR6,000 Per Month
Hybrid
Near Train Station
- Handle day-to-day customer inquiries via various communication channels
- Assist customers with general questions, concerns, and product/service-related matters
- Maintain a high standard of customer service and professionalism ...
Posted
3 days ago
MYR2,300 - MYR3,000 Per Month
Commission: MYR200 - MYR300
Fresh Graduates
Near Train Station
- Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.
- Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored solutions to their problems. You will be expected to anticipate customer needs and proactively offer solutions.
- Improving customer experience: You will work closely with other teams to improve the overall customer experience, identifying pain points and developing strategies to address them. You will be responsible for implementing changes to improve customer satisfaction and loyalty. ...
Be an early applicant!
Posted
20 hours ago
MYR2,300 - MYR3,000 Per Month
Commission: MYR200 - MYR300
Fresh Graduates
Near Train Station
- Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.
- Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored solutions to their problems. You will be expected to anticipate customer needs and proactively offer solutions.
- Improving customer experience: You will work closely with other teams to improve the overall customer experience, identifying pain points and developing strategies to address them. You will be responsible for implementing changes to improve customer satisfaction and loyalty. ...
Be an early applicant!
Posted
20 hours ago
MYR2,300 - MYR3,000 Per Month
Commission: MYR200 - MYR300
Fresh Graduates
Near Train Station
- Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.
- Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored solutions to their problems. You will be expected to anticipate customer needs and proactively offer solutions.
- Improving customer experience: You will work closely with other teams to improve the overall customer experience, identifying pain points and developing strategies to address them. You will be responsible for implementing changes to improve customer satisfaction and loyalty. ...
Be an early applicant!
Posted
11 hours ago
MYR2,300 - MYR3,000 Per Month
Commission: MYR200 - MYR300
Fresh Graduates
Near Train Station
- Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.
- Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored solutions to their problems. You will be expected to anticipate customer needs and proactively offer solutions.
- Improving customer experience: You will work closely with other teams to improve the overall customer experience, identifying pain points and developing strategies to address them. You will be responsible for implementing changes to improve customer satisfaction and loyalty. ...
Be an early applicant!
Posted
11 hours ago
MYR2,300 - MYR3,000 Per Month
Commission: MYR200 - MYR300
Fresh Graduates
Near Train Station
- Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.
- Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored solutions to their problems. You will be expected to anticipate customer needs and proactively offer solutions.
- Improving customer experience: You will work closely with other teams to improve the overall customer experience, identifying pain points and developing strategies to address them. You will be responsible for implementing changes to improve customer satisfaction and loyalty. ...
Posted
9 hours ago
MYR2,300 - MYR3,000 Per Month
Commission: MYR200 - MYR300
Fresh Graduates
Near Train Station
- Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.
- Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored solutions to their problems. You will be expected to anticipate customer needs and proactively offer solutions.
- Improving customer experience: You will work closely with other teams to improve the overall customer experience, identifying pain points and developing strategies to address them. You will be responsible for implementing changes to improve customer satisfaction and loyalty. ...
Posted
9 hours ago
MYR3,800 - MYR4,700 Per Month
Fresh Graduates
Petaling Jaya, Selangor (+1)
Near Train Station
- Answer incoming customer calls and respond to customer emails in a timely and efficient manner.
- Identify and assess customers' needs to achieve satisfaction by providing appropriate solutions and alternatives.
- Resolve customer complaints via phone, email, mail, or social media, ensuring a positive customer experience. ...
Posted
7 days ago