Coordinates with cross functional team to resolve all customer issue.
Participate in the new product introduction meeting and to establish Quality Plan (QP).
Capable of performing a variety of technical supporting duties to achieve Product Certification (PC), PPS and formatting of Load and Compression test for product requirements.
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Strong knowledge of Asset Integrity Management Systems (AIMS)
preventive and predictive maintenance
and rotating and static equipment maintenance
including corrosion management and inspection techniques.
Support the configuration, monitoring, and maintenance of network infrastructure components, including switches, routers, firewalls, and connectivity services.
Assist in maintaining network connectivity across data centres, cloud environments, and branch offices.
Perform basic network troubleshooting and support incident resolution in line with defined procedures and SLAs.
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Basic understanding of network fundamentals
including TCP/IP
routing
switching
VLAN
DNS
and DHCP. Exposure to network devices such as switches
routers
and firewalls.
Support the configuration, monitoring, and maintenance of network infrastructure components, including switches, routers, firewalls, and connectivity services.
Assist in maintaining network connectivity across data centres, cloud environments, and branch offices.
Perform basic network troubleshooting and support incident resolution in line with defined procedures and SLAs.
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Install, configure, and maintain IT hardware and software, including servers, network equipment, digital signage systems, and interactive technologies.
Deploy and configure Led Display, interactive smartboard, digital signage and similar solutions for clients.
Provide Level 1 and Level 2 support to resolve hardware, software, issues for internal and external stakeholders.
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