Greet and assist customers in a friendly and professional manner, answering inquiries about products, promotions, and store policies to ensure a positive shopping experience.
Process customer transactions accurately and efficiently using the Point of Sale (POS) system, handling cash, credit card, and other payment methods.
Maintain an organized and visually appealing sales floor by restocking merchandise, arranging displays according to merchandising guidelines, and ensuring products are correctly priced and signed....
Drive showroom sales and achieve monthly, quarterly, and annual sales targets.
Lead, motivate, coach, and develop the showroom sales team to maximize productivity and sales performance.
Ensure all team members provide professional product demonstrations and excellent customer service in accordance with the Company service standards....
Drive showroom sales and achieve monthly, quarterly, and annual sales targets.
Lead, motivate, coach, and develop the showroom sales team to maximize productivity and sales performance.
Ensure all team members provide professional product demonstrations and excellent customer service in accordance with the Company service standards....
Drive showroom sales and achieve monthly, quarterly, and annual sales targets.
Lead, motivate, coach, and develop the showroom sales team to maximize productivity and sales performance.
Ensure all team members provide professional product demonstrations and excellent customer service in accordance with the Company service standards....
Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
E-Commerce SupportResponsible for managing and optimizing selected product categories at our website, Tiktok, Shopee and Lazada.● Driving the product category’s sales and growth, as well as maintaining online product range.● Liaise with procurement team and brand supplier to obtain new arrivals and promotional deals.● Assist in launching promotional campaigns, including setting promo code, briefing designer on marketing materials ie web banners, social media posts.● Monitor competitor’s marketing strategy and study market trends2. Reporting & Analytics● Generate regular and comprehensive reports on key e-commerce metrics, including sales performance, traffic, conversion rates, and campaign effectiveness.● Utilize analytics tools (e.g., Power BI, Google Analytics) to interpret data, provide actionable insights, and drive data-backed decisions for growth.● Monitor competitor activity and market trends to ensure the company maintains a competitive edge.3. Cross-Functional Collaboration● Serve as the point of contact for day-to-day e-commerce tasks, working closely with Marketing for traffic generation and campaign alignment.● Coordinate with the Commercial/Buying team regarding product assortment planning, pricing, and promotional strategies.● Liaise with the Warehouse/Operations team to streamline order fulfilment, logistics, and inventory accuracy.● Liaise with internal and external stakeholders to ensure smooth execution of tasks.Any other assignments as directed by immediate superior as and when required.
Drive showroom sales and achieve monthly, quarterly, and annual sales targets.
Lead, motivate, coach, and develop the showroom sales team to maximize productivity and sales performance.
Ensure all team members provide professional product demonstrations and excellent customer service in accordance with the Company service standards....