E-Commerce SupportResponsible for managing and optimizing selected product categories at our website, Tiktok, Shopee and Lazada.● Driving the product category’s sales and growth, as well as maintaining online product range.● Liaise with procurement team and brand supplier to obtain new arrivals and promotional deals.● Assist in launching promotional campaigns, including setting promo code, briefing designer on marketing materials ie web banners, social media posts.● Monitor competitor’s marketing strategy and study market trends2. Reporting & Analytics● Generate regular and comprehensive reports on key e-commerce metrics, including sales performance, traffic, conversion rates, and campaign effectiveness.● Utilize analytics tools (e.g., Power BI, Google Analytics) to interpret data, provide actionable insights, and drive data-backed decisions for growth.● Monitor competitor activity and market trends to ensure the company maintains a competitive edge.3. Cross-Functional Collaboration● Serve as the point of contact for day-to-day e-commerce tasks, working closely with Marketing for traffic generation and campaign alignment.● Coordinate with the Commercial/Buying team regarding product assortment planning, pricing, and promotional strategies.● Liaise with the Warehouse/Operations team to streamline order fulfilment, logistics, and inventory accuracy.● Liaise with internal and external stakeholders to ensure smooth execution of tasks.Any other assignments as directed by immediate superior as and when required.
We are seeking a proactive and detail-oriented E-commerce Officer to support and optimise our online sales operations. The ideal candidate will be responsible for managing product listings across multiple e-commerce platforms, coordinating promotional campaigns, analysing sales performance, and collaborating with cross-functional teams to ensure seamless order fulfilment and an excellent online customer experience while driving the growth of our digital sales channels.
1-2 years of professional work experience in an e-commerce, retail, or business development role.
Bachelor's Degree in a related field (e.g., Business, Marketing, E-Commerce, or equivalent practical experience).
Strong business acumen backed by an analytical mindset. Comfort generating, evaluating, and presenting various forecasts, metrics, and business analyses (e.g., sales, conversion, inventory).
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Work with cross-functional stakeholders to improve regional warehouse billing to sellers’ standard operating procedures (SOPs) and lead related internal process improvement projects
Conduct detailed cost analysis to improve overall financial performance of Cross Border warehouses in each market
Collaborate with regional operations team and local warehouse team to drive cost reduction initiatives
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