Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
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Greet and assist students, parents, and visitors in a friendly and professional manner, answering inquiries about tuition programs, schedules, and fees.
Manage student enrollment, registration, and record-keeping, ensuring all information is accurate and up-to-date in the centre's database.
Handle incoming and outgoing communications, including answering phone calls, responding to emails, and sorting mail.
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