The client is seeking an experienced and hands-on Group Human Resources Manager to lead the full spectrum of Human Resources across our automotive retail group. Reporting directly to the Chief Operating Officer (COO), the successful candidate will oversee HR operations for approximately 500 employees across multiple business units and locations, ensuring that people strategies effectively support business growth, operational excellence, and regulatory compliance.
This role requires a commercially minded HR leader who is equally comfortable driving strategic initiatives while remaining actively involved in day-to-day HR operations.
Project Coordination: Assist the COO Analyst team in coordinating ongoing initiatives across local and international markets, including timelines, task tracking, and follow-ups with stakeholders.
Operational Analysis: Evaluate performance metrics across local and international markets to identify growth opportunities and operational efficiencies.
Reporting: Prepare comprehensive reports, dashboards, and presentations on operational performance and expansion progress for senior leadership.
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Prepare and issue invoices, official receipts, credit notes, and other billing documents accurately and promptly.
Monitor and update customer payments (from various retail payment channels (Credit Card, DuitNow QR, Atome or Cash etc.) by outlets, ensuring timely and accurate allocation of receipts.
Perform daily reconciliations between the insurance claim portal and AutoCount by tracking claim statuses from approval to payment, ensuring all matching ledger entries are closed out correctly.
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Serve as the first point of contact for HR-related enquiries.
Prepare and administer HR documentation, including employment contracts, confirmation letters, transfer letters, warning letters, resignation acceptance letters, and other employee-related documents.
Maintain accurate and up-to-date employee records and HR databases in compliance with company policies and statutory requirements.
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Market Research - leading in gathering market information to be used for data analysis and provide analysis & conclusion for market research
Provide guidance in gathering business information to be used for business process improvement analysis and provide assessment, recommendation and conclusion on the analysis.
Lead and provide recommend solutions formulations based on analysis, logical thinking and problem-solving skills
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