Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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To review purchase requisitions considering issues such as lead times, standardization, quantity discounts and purchasing budgets.
To visit and evaluate suppliers, to request quotation or bids, to negotiate prices and terms, to place order, to resolve problems, to follow-up any outstanding delivery and activate any payment with Hotel current supplier and potential supplier.
Conduct audit of receiving and storage areas from time to time to ensure that Hazard Analysis Critical Control Point (HACCP), standard are adhered to.
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