Act as the Quality Assurance (QA) account holder/contact window to liaise with customers and internal departments including PMM, SMM, and CEM Divisions on quality-related matters.
Handle customer quality issues, complaints, meetings, audits, and follow-up actions to ensure customer satisfaction and compliance with quality requirements.
Coordinate and support internal operational processes and activities related to quality assurance and quality control.
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Bachelor's degree in Computer Science or any related field, or a Diploma with 2 years of experience in quality assurance or software testing or similar role is required for this position.
Familiarity with manual and automated testing methodologies and tools.
Familiarity with testing methodologies, test case design, and execution.
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Set up, start, operate, stop, and adjust plastic machining equipment according to approved work instructions, engineering drawings, and production requirements.
Monitor machine performance and make routine adjustments to maintain product quality and production efficiency.
Load raw materials and unload finished parts while ensuring proper handling and traceability.
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Set up, start, operate, stop, and adjust plastic machining equipment according to approved work instructions, engineering drawings, and production requirements.
Monitor machine performance and make routine adjustments to maintain product quality and production efficiency.
Load raw materials and unload finished parts while ensuring proper handling and traceability.
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Set up, start, operate, stop, and adjust plastic machining equipment according to approved work instructions, engineering drawings, and production requirements.
Monitor machine performance and make routine adjustments to maintain product quality and production efficiency.
Load raw materials and unload finished parts while ensuring proper handling and traceability.
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Build quality competency on all operation and loading staff who play a role in IMS activities (this include Nestle employees, 3rd party service providers and container liners).
Manage and coordinate all IMS related complaints effectively (such as the use of IMS complaint forum) include investigation, possible root causes identification and implementation of preventive actions by the relevant stake holders.
Manage all IMS complaints effectively to ensure closure of complaints on agreed turn - around - time (TAT).
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Responsible for carrying out quality control activity including inspection of incoming raw materials, intermediate and finish goods and preparation of samples for customer approval.
Support quality control data entry and generation of certificate of analysis.
Responsible for the general cleanliness and orderliness of laboratory areas and function rooms.
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Lead end‑to‑end test automation activities from requirement analysis to deployment, ensuring high-quality software delivery aligned with Mercedes‑Benz engineering and quality standards.
Supporting companywide continuous quality improvement towards absolute zero-defect culture.
Ensures Quality Policy & Quality Objectives and Management Review Processes are in place;
Quality System Management: Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality;
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Conduct incoming, in-process, and final inspections according to engineering drawings, specifications, and quality standards.
Measure part dimensions, tolerances, and surface finishes using calibrated tools such as Vernier Calipers, Micrometers, Height Gauges, CMM, Profile Projectors, and Surface Roughness Testers.
Identify non-conforming materials or products and raise Non-Conformance Material Reports (NCMR).
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