Quality assurance (QA) Executive are responsible for ensuring the quality of products and services produced by company. Responsible to oversee the manufacturing of products, involved in every stage of making a product from development and manufacturing to packaging.
Advises the QA Manager and facility management of the issues in a timely manner.
Evaluates incoming ingredients, work in process products, and finished goods.
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Proven experience in supervising team members and managing daily QA operations.
Ability to investigate production issues, handle customer complaints, conduct root cause analysis, identify trends, and implement Corrective and Preventive Actions.
Able to work effectively with cross-functional teams, particularly production team.
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Assist the Equipment Readiness Lead and Engineer with equipment preparation for jobs.
Perform noninvasive maintenance pertaining to the final preparation of surface and downhole equipment and ready boxes.
Execute work orders (WOs) as assigned through the Computerized Maintenance Management System (CMMS) for the Product Line, ensuring compliance to standard work as well as WO data accuracy and completeness.
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Build quality competency on all operation and loading staff who play a role in IMS activities (this include Nestle employees, 3rd party service providers and container liners).
Manage and coordinate all IMS related complaints effectively (such as the use of IMS complaint forum) include investigation, possible root causes identification and implementation of preventive actions by the relevant stake holders.
Manage all IMS complaints effectively to ensure closure of complaints on agreed turn - around - time (TAT).
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Act as the Quality Assurance (QA) account holder/contact window to liaise with customers and internal departments including PMM, SMM, and CEM Divisions on quality-related matters.
Handle customer quality issues, complaints, meetings, audits, and follow-up actions to ensure customer satisfaction and compliance with quality requirements.
Coordinate and support internal operational processes and activities related to quality assurance and quality control.
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Set up, configure, and maintain FIT test systems for HDD firmware validation
Design, execute, and document firmware test plans and test cases for HDD products across multiple drive programs (e.g., NAS, surveillance, enterprise, client drives)
Execute functional integration test plans covering drive performance, regression, error handling and stress testing of HDD firmware on various host platforms (Window, Linux, etc) across SATA/SAS/USB interfaces.
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