Front Office Assistant responsible for guest registration, guest check-out and cashiering. The position is also responsible for facilitating or providing assistance in case of guest queries/requests. The Associate shall provide efficient service to guests at the Front Desk and ensure implementation of policies and procedures in line with the standards of LEGOLAND Hotel Malaysia....
To greet and answering the phone, redirecting calls, directing customers and taking message.2. To assist in daily operations work3. Handles Front Desk operations such as handling arrivals, check-ins (registration), and departures for check-outs (cashiering) of all Hotel guest.4. Responding promptly to all guests requests, enquiries and complaints.5. Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments.6. Ability to work on shift.7. To conduct any other duties as may be assigned by Superior to ensure the achievement of desired departmental working efficiency....
Candidates should possess strong Administrative Assistance and Clerical Skills to manage office operations, documentation, and record-keeping efficiently.
Candidates should possess solid Executive Administrative Assistance capabilities to support senior staff with scheduling, meeting coordination, and confidential information handling.
Candidates should possess excellent Communication and Phone Etiquette skills to interact professionally with colleagues, clients, and partners....
To greet and answering the phone, redirecting calls, directing customers and taking message.2. To assist in daily operations work3. Handles Front Desk operations such as handling arrivals, check-ins (registration), and departures for check-outs (cashiering) of all Hotel guest.4. Responding promptly to all guests requests, enquiries and complaints.5. Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments.6. Ability to work on shift.7. To conduct any other duties as may be assigned by Superior to ensure the achievement of desired departmental working efficiency....