Operational Oversight: Manage daily retail operations, ensuring compliance with company policies while maintaining high standards of customer service and operational efficiency.
Team Leadership: Recruit, train, and develop store staff, fostering a positive work environment that promotes teamwork and professional growth.
Sales Performance: Analyze sales data and performance metrics to identify trends, implement strategies for improvement, and drive sales growth across all locations.
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Candidates should possess strong customer service skills and the ability to build positive, professional relationships with diverse customers.
Candidates should possess excellent communication skills to clearly explain product features, benefits, and usage in a customer-friendly manner.
Candidates should possess sales and sales promotion skills to actively drive product awareness, engagement, and conversions in a retail environment.
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Responsible for manage/overseeing the operations of store, achieving sales targets and profitability, minimizing operating expenses, implementing sales strategies, customer-centric services and make improvements or changes if needed then provide a report to the upper management;
Preparing, and reporting on budgets and expenditure to Area Manager and Head of Retail;
Recruiting, training/guiding, and supporting Area Manager and Head of Retail as well as conducting regular performance appraisals for lower-management staff’s;
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Operational Oversight: Manage daily retail operations, ensuring compliance with company policies while maintaining high standards of customer service and operational efficiency.
Team Leadership: Recruit, train, and develop store staff, fostering a positive work environment that promotes teamwork and professional growth.
Sales Performance: Analyze sales data and performance metrics to identify trends, implement strategies for improvement, and drive sales growth across all locations.
...