Greet customers warmly and ascertain their needs or wants, providing exceptional customer service to enhance their shopping experience.
Utilize sales techniques and strategies to present and promote products effectively, highlighting features and benefits to drive sales and achieve sales targets.
Maintain comprehensive product knowledge across all departments, staying updated on new arrivals, promotions, and product specifications to accurately inform customers and address inquiries.
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Tracking & Documentation: Record and maintain the ownership transfer tracking listing, ensuring every case is accurately logged and kept up to date.
Request Processing: Support and perform all ownership transfer requests, including filtration checks to confirm requirement fulfillment before proceeding.
External Liaison: Liaise with external parties, including JPJ, on all required actions relating to the ownership transfer process.
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Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.
Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.
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Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes.
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Endless Growth: We’re constantly expanding (hello, global opportunities!), and we want you to grow with us! Whether it’s leveling up within your local store or taking on an international role, the possibilities are endless.
Fashion Perks: Get discounts on our fabulous jewellery, plus access to global competitions with amazing prizes – because we love rewarding our team.
Training & Skills: Not only will you get hands-on experience in retail, but we’ll train you to become an expert in everything from customer service to piercing (yep, we teach you how to do that too!).
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