Responsible for e-commerce operational tasks, including product listing within our e-commerce platform, process order, follow up returns, campaign planning and management, reporting, etc.
Evaluate and analyze the campaign performance and identify the opportunity to increase conversion.
Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
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Job Responsibilities• Provide Nutritional & Health Screening Advise to walk-in customers.• Sell and promote the company's services and products by educating, advising and counselling all levels of client.• Provide health tests to customers on related promotional activities.• Perform phlebotomy (blood taking). (only if need so only)• Conduct bone density tests.• Handle customers’ inquiries and provide customer service.• To build strong relationships with customers to fully understand their needs & care for them• Passionate in inspiring people to change their diet/lifestyle to achieve good health.• To conduct overall healthcare department stock maintenance, ordering, receiving and stock level.• To upkeep cleanliness, tidiness of stocks and shelves.