Own end-to-end remediation of vulnerabilities identified through Web, API, Bug Bounty submissions, and external penetration tests.
Write and ship code-level fixes for application vulnerabilities (e.g., OWASP Top 10, OWASP API Security Top 10, authentication flaws, injection, SSRF, insecure deserialization) directly in relevant codebases (GitHub/GitLab/Bitbucket).
Triage findings from Security tools (SAST/SCA/Secrets/DAST) to validate true positives and prioritize based on exploitability and business risk.
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Own the end-to-end recruitment process — from job posting and candidate sourcing to screening, interview coordination, reference checks, and offer negotiation.
Get creative with sourcing — tapping into job portals, professional networks, employee referrals, and beyond to uncover great talent.
Partner closely with hiring managers and department leaders to build recruitment strategies that keep pace with CARSOME's evolving business needs.
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Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
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Initiate, define, plan, communicate daily sales activities in order to have stable business growth and smooth operations.
Foster good relationship with all stakeholders through effective communication, and assist to make sure all new business implementations successful roll out
Foster good relations with business partners to achieve long term business relationship for win win partnership
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Assist in the planning and execution of communication strategies for integrated marketing campaigns that cut across the core business and on-ground activations to align with business objectives.
Collaborate closely with business teams to understand operational needs and translate them into effective marketing support and solutions.
Prepare clear and comprehensive campaign briefs, including campaign objectives, timelines, deliverables, and key messaging for internal and external stakeholders.
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Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
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Develop strategies and action plans to improve Branch Operations processes.
Track customer orders together with CARSOME Consultants and Branch Support Admins to ensure bookings (Online & Offline) are successfully converted into deliveries.
Monitor and track in-processing activities from loan applications until disbursement.
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Manage and monitor Floor Stock operations, including end-to-end drawdown and redemption processes, ensuring optimal utilization
Oversee daily branch redemption requests, respond to inquiries, and proactively initiate redemptions to ensure smooth operations and timely vehicle delivery
Ensure all Floor Stock activities adhere to established SOPs, compliance standards, and maintain high data accuracy
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Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
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Perform filtration of required information to ensure accuracy before raising customer payments based on details provided by the Operation Executive (OE).
Record each transaction case and its details to prepare daily reports for HQ and branches.
Update cash flow and stock listings on a daily basis.
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Manage the full employment pass lifecycle, from initial application to renewal and cancellation, ensuring compliance with all relevant laws and regulations.
Provide expert advice and guidance to hiring managers and employees on visa requirements, application procedures, and related immigration matters.
Prepare and submit all necessary documentation for employment pass applications, renewals, and extensions, ensuring accuracy and completeness.
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Manage the end-to-end recruitment process: Oversee the full hiring lifecycle, including strategic job posting, proactive candidate sourcing, resume screening, interview scheduling, conducting reference checks, and managing offer processes.
Strategic Collaboration: Act as a key liaison, collaborating closely with hiring managers and department leaders to craft and refine recruitment strategies that meet CARSOME's evolving talent needs.
Independent Sourcing: Independently identify and proactively source top-tier candidates through diverse channels, ensuring a robust and high-quality talent pipeline.
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