1) Supervising all retail sales associate in your assigned area and helping them to achieve the company’s objectives.
2) Ensure company products are prominently displayed in outlets, according to the guidelines from the Store Manager/ Area Manager and Marketing Team (VM).
3) Monitor the team’s attendance and ensure punctuality of the team.
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Provide detailed information to customers regarding product features, pricing, and after-sales services, ensuring the accuracy of the information provided.
Respond to customer inquiries about products or services promptly and in a timely manner.
Stay updated with the latest information regarding products or services.
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Understand and achieve monthly sales targets and support sales operation effectively.
Handle daily process of opening and closing stores.
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
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Understand and achieve monthly sales targets and support sales operation effectively.
Handle daily process of opening and closing stores.
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
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Promotion and sales of Housing Property comprising Apartment, Apartment Shop, Individual Shop, Bungalow Shop, Terrace Residential Units, Bungalow house.
Leading a team of sales executive
Maintaining and reporting receipt schedule, registration schedule, Sale and Purchase Agreement schedule, loan schedule, Billing and collection Schedule, Purchasers Schedule, Architect Certificate Schedule, handing over schedule, instalment and other schedule.
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Multi-Store Operations & Leadership: Oversee the daily operations of assigned retail stores. Manage employee scheduling, drive recruitment efforts, and lead teams to ensure high performance and excellent customer service.
Inventory & Visual Merchandising: Maintain optimal stock levels by managing inventory controls, including strategic repeat ordering and inter-branch merchandise transfers. Uphold strict in-store visual merchandising standards to maximize product appeal.
Retail Expansion & Projects: Play an active role in business development by overseeing new store setups, supervising renovation progress, executing promotional events, and conducting site visits for potential new locations.
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Interpersonal skills
Problem-solving skills
Communication skills
Leadership skills
Retail operations
Store management
Visual merchandising
Inventory control
Performance analytics
Transport
Retail and local store marketing
Brand and store activation
Campaign planning and execution
POSM deployment and management
Event and roadshow coordination
Vendor and agency management
Project and timeline management
Stakeholder coordination
Store auditing and compliance monitoring
Data analysis and campaign reporting
Strong communication and problem-solving skills
Microsoft Excel and PowerPoint
Ensure store operational requirements as per set Standard Store Operating Procedure (SOP) and by scheduling and assigning employees; following up on work results all the time
Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results providing advice for staff performance improvement
Ensure all the time excellent customer service and demonstrate strong selling skills
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