Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
Understand and achieve monthly sales targets and support sales operation effectively.
Handle daily process of opening and closing stores.
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
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Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
Understand and achieve monthly sales targets and support sales operation effectively.
Handle daily process of opening and closing stores.
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
...
Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
Understand and achieve monthly sales targets and support sales operation effectively.
Handle daily process of opening and closing stores.
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
...
Understand and achieve monthly sales targets and support sales operation effectively.
Handle daily process of opening and closing stores.
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
...
Understand and achieve monthly sales targets and support sales operation effectively.
Handle daily process of opening and closing stores.
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
...
Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
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Area Operations & Coordination: Lead the operations and management of Xiaomi Stores and Authorized Stores within the region. Formulate sales plans, drive achievement of sales targets, and increase market share.
Operational Excellence: Implement and monitor daily operational standards, oversee execution of marketing campaigns and promotional activities, and enhance brand image.
Team Leadership & Development: Manage and empower regional teams, provide training and mentorship, and build a strong talent pipeline to support business growth.
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At least 2 years experience as Shift Supervisor in F&B sector, preferably Coffee Outlet. Training will be provided with Certification at our Kenangan Academy.
Prior experience in handling crew scheduling, inventory management; as well as understanding of sales and financial report.
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays.
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