Oversee full daily restaurant operations and coordinate the front service and kitchen teams to ensure smooth service flow during peak hours.
Build and implement complete restaurant service SOPs, conduct new staff induction and systematic on-the-job training in Mandarin, and establish service standards similar to mature hotpot chain brands.
Prepare staff rosters, manage manpower allocation, and control labour costs.
...
Manage and maintain the executive's calendar, including scheduling meetings, appointments, and travel arrangements with meticulous attention to detail.
Prepare and edit correspondence, communications, presentations, and other documents, ensuring accuracy and professionalism.
Coordinate and arrange domestic and international travel, including flights, accommodation, and transportation, and prepare detailed itineraries.
...
Organization
Time Management
Communication
Scheduling
Calendar Management
Task Prioritization
Attention to Detail
Discretion
Problem-Solving
Microsoft Office Suite