Drive the vehicles for conveyance of staff/guests, materials and equipment in connection with the activities of the Company.
Run official errands, including dispatch of correspondence & documents and collection of materials, correspondence, documents in regard to the Company.
Clean and wash the vehicles on a regular basis as to maintain them in a tidy condition and maintain the vehicles in good running condition at all times.
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Independently and simultaneously coordinate vehicle/engine related cases reported to Scania Assistance
Administrate Scania Assistance cases from first customer call/contact to closing of a case according to standards, guidelines and manuals and to a positive and accepted solution for the customer
Analyse and direct new customer requests to the most appropriate Scania workshop for intervention.
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Develop an understanding of customers' needs and take actions to ensure that such needs are met to minimize negative impacts on a business.
Handles routine works as a dispatch to send material requested to clinic, collect samples from clinics and deliver reports to clinics within agreeable timeframe.
Monitor, maintain and develop positive business relationships with a customer's key personnel or whoever who actively involved in a logistics activity.
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7) To perform any reasonable request in respect of the efficient running of the site.
8) To ensure and comply to company rules, company safety, QA procedures and SOPs.
9) Maintains workflow by monitoring steps of process, observing control points and equipment, monitoring personnel and resources, studding methods, implementing cost reductions, facilitating corrections to malfunctions within process control points, initiating and fostering a spirit of cooperation within and between departments.
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