You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues.
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To monitor sales administration function and to coordinate between customers and various departments as to all orders / enquiries are properly appraised.
To maintain daily sales administration functions.
Ensuring customer’s orders are processed to meet delivery dateline.
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Act as the first point of contact for walk-in customers by providing professional, friendly, and efficient assistance while addressing inquiries in a timely manner.
Conduct proactive follow-ups with customers through phone calls, emails, and approved messaging platforms to ensure continuous engagement and high customer satisfaction.
Perform administrative duties, including preparing quotations, issuing receipts, processing policy documentation, and monitoring daily collections.
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Act as the first point of contact for walk-in customers by providing professional, friendly, and efficient assistance while addressing inquiries in a timely manner.
Conduct proactive follow-ups with customers through phone calls, emails, and approved messaging platforms to ensure continuous engagement and high customer satisfaction.
Perform administrative duties, including preparing quotations, issuing receipts, processing policy documentation, and monitoring daily collections.
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