Respond promptly and professionally to customer inquiries regarding product issues, warranty claims, and service requests via phone, email, and in-person.
Actively seek potential clients through various channels (e.g., ecommerce platforms, phone calls, emails, social media, etc.) and conduct initial screening.
Identify and develop new business opportunities through cold calling, networking, referrals, customer visits, exhibitions, and other business development activities.
Represent the company with comprehensive knowledge of our product offerings to consult and advise our clients to help shape high performance solutions to achieve their business ambitions;
A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.
A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.