Strong Client Relations and Customer Satisfaction skills to build trust, maintain long-term relationships, and respond effectively to client needs.
Sales & Marketing and Excellent Communication including clear verbal and written communication, active listening, and professional client interaction.
Knowledge of Investment & Insurance products and concepts, particularly in the context of wealth accumulation , protection, presevation, distribution and financial planning.
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Assist in managing the Account Payable (AP) process, including supplier invoice processing, payment processing and maintenance of related transaction records.
Review invoices, claims and supporting documents to ensure accuracy and compliance with company procedures.
Assist in preparing payment schedules and ensuring timely payments to suppliers within the stipulated timeframe.
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This role will be responsible for providing operational support to the DPE Global Business Intelligence Environment and Analytical Data Services. Its primary responsibilities are to attend to all user support requests and ensure they are resolved in a timely manner.
Responsibilities:
• Ensure Service Desk support requests are promptly responded to and actioned
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Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Leads the commercial operations of Cataract and Refractive businesses in the Malaysia and Singapore. Defines the organization’s long-range strategic plan and ensures that annual operating plan and objectives are achieved. Establishes comprehensive business strategies and oversees all tactics required to achieve them. Ensure all financial metrics are tracked and inventory levels is aligned with In-Market Sales.
Anticipates market trends and implements the necessary changes to meet customer needs. Assesses market data, determines, and prioritizes potential market growth opportunities. Implements and sustains business processes that ensure efficient execution of key business initiatives.
Leads, inspires and coach the commercial team and operates in a legal and ethical manner ensuring that products and services are marketed in accordance with compliance requirements. Manage distributor and ensure operational efficiencies are met. Builds and maintains relationships with key decision-makers in the local health care system, government agencies, regulatory bodies, key opinion leaders and community.
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