Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Candidates should possess strong Communication skills, including clear written and verbal communication and the ability to present technical information in an accessible manner.
Support the sales department with administrative tasks such as preparing quotations, processing orders, issue Invoice and Delivery order and tracking shipments.
Provide customers with on-site guidance and training for product trials, help customers solve technical problems, become a technical communication bridge between customers and the company, and maintain good customer relations.
Document Verification & KYC Review: Assist in verifying new merchant application documents in accordance with bank guidelines and internal Know Your Customer (KYC) standards.