Respond to customer inquiries via phone, email, and in-person, providing accurate and helpful information about CAKETELLA and KETOCAKE products and services.
Process customer orders, ensuring accuracy in product selection, customization, and delivery details.
Address and resolve customer complaints and issues promptly and professionally, escalating complex cases to senior team members as needed.
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Handling full set of accounts and perform month end closing in a timely manner.
Responsible for Accounts Payable, Accounts Receivable, General Ledger including of preparing invoices, journal entries, CN, DN, receipts, checking supporting entries, reconciliation to creditors statements, perform bank reconciliations, inter-company and accounts reconciliations, fixed assets management, monitoring credit control and aged collection.
Handling full set of accounts and perform month end closing in a timely manner.
Responsible for Accounts Payable, Accounts Receivable, General Ledger including of preparing invoices, journal entries, CN, DN, receipts, checking supporting entries, reconciliation to creditors statements, perform bank reconciliations, inter-company and accounts reconciliations, fixed assets management, monitoring credit control and aged collection.