Manage and control operational costs, including outsourcing, manpower, fleet diesel consumption, and fraud prevention
Monitor cost trends and identify abnormal patterns, providing timely alerts and insights to the Senior Operations Manager
Utilize existing systems and applications to track fuel usage and key cost drivers • Ensure effective cost control practices in a high-volume and fast-paced operational environment
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Scania Nederland B.V. in Port Klang, Malaysia is seeking a Manager for Parts and Service operations.
The role oversees a team of technical service representatives, maintains essential customer relationships with sales staff, and serves as an expert in resolving complex queries. The position emphasizes customer service standards, issue resolution, CRM data management, and account stewardship to drive service excellence and business development.