Project-manage end-to-end new market expansion initiatives across all markets, from business build-out through launch to post-launch stabilization.
Establish project governance for expansion initiatives, including project plans, milestones, risk management, issue resolution, and status reporting to the Head of New Market Expansion.
Act as the key link between the Market Expansion team and RTM, translating expansion initiatives into clear, executable plans at store level.
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Drive Impact and Influence through Networking and Strategic Planning
You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners.
Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team’s direction and goals in order to source for new avenues for business growth.
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Deliver assigned sales objectives and contribute to business growth across the power industry.
Identify, develop, and convert opportunities related to new power generation projects, modernization and upgrade initiatives, and service and maintenance solutions for the installed base.
Develop and execute account strategies for key customers and strategic market segments.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Develop and execute the tax compliance adoption and stakeholder management strategy for KPMG member firms to leverage KDN solutions directed at the Korean client delivery
Review of corporate tax returns across multiple jurisdictions in the ASPAC region with focus on Korea as country focal point.
Build strong relationship with clients, manage pull through opportunities, and ensure the overall client experience is always top quality
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Assist the Housekeeping Manager in managing all housekeeping operations, including public areas, guestrooms, and laundry facilities to ensure consistent excellence
Conduct daily inspections of all public areas, guestrooms, building exteriors, and back-of-house areas to verify compliance with established cleanliness standards
Monitor and oversee the deep cleaning program, ensuring timely completion and adherence to quality benchmarks
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H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
Understands financial opportunities by surveying restaurant demand.
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High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
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You will be driving and implementing of the BU Service strategy at the local level, in line with global and regional initiatives, responsible for establishing the PGSV model and governance within the country, report progress on implementation of strategy back to the HUB/BU, part of the local extended Country Management team, representing consolidated Service overview at Country level, may have oversights of other smaller countries, strong drive for Service business Growth in own Country (Sales and Revenues), including new Segments and Customers and proactively propose Hub Mgmt. Strategic Growth initiatives to develop in own Country.
You will proactively own HSE performance and improvement actions, drive, implement, report and monitor performance targets as part of the local unit P&L, run the day-to-day Service business to ensure profitability, growth, and improvement on productivity, implement agreed delivery and performance standards to ensure consistency in quality and customer satisfaction, implementation of market analysis based on tools and processes directed by the Business Unit, Business Unit Installed Base (IB) Management tools at local level and ensure compliance with BU mandated account management/ sales platforms at local level.
You will be identifying and managing the marketing and sales investment required to increase IB and market penetration and building customer awareness of the PGSV model, where possible, drive Growth also in non-own IB and drive improvements in customer satisfaction at country level.
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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