Customer management : Establish an effective problem management model to quickly solve technical problems in the regional customer side. Collect and analyze the service needs of customers, report to the headquarters, and provide services to meet the needs of customers Cover the customer and improve customer satisfaction in the region.
You will execute tests and commissioning duties of high-voltage and power electronic components and systems in the plant at the customer's site within the Asia Pacific region.
Provide technical support for new unit installation / startup and other outage work scopes providing engineering response support for critical issues, timely and efficiently
Provide technical support for new unit installation / startup and other outage work scopes providing engineering response support for critical issues, timely and efficiently
Technical On-Site Operations: Lead site commissioning, installation supervision, preventive maintenance, and troubleshooting for specialized electro-mechanical systems.
Provide 1st and 2nd level operational database support on functions associated with maintenance of Oracle Server databases plus MSSQL/SQLMI/MYSQL/POSTGRES/Mongo cluster/standalone onprem/cloud including administration, performance , security &hardening, back-up,dataguard configuration and maintenance, reporting, and recovery procedures.