Leadership and Management:Lead, mentor, and develop the mechanical, electrical, and BMS engineering teams to ensure high performance and professional growth.Oversee the 24/7 shift team, ensuring effective communication and coordination to maintain continuous operations.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Leadership and Management:Lead, mentor, and develop the mechanical, electrical, and BMS engineering teams to ensure high performance and professional growth.Oversee the 24/7 shift team, ensuring effective communication and coordination to maintain continuous operations.
Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.