To assist patients and visitors in arranging public transportation upon request.
To assist in managing crowd flow at service counters (cashier/billing) by guiding customers to appropriate waiting areas or facilities such as the cafeteria when necessary.
To ensure the hospital lobby environment remains clean, safe and presentable by promptly reporting or addressing any rubbish or fluid spills on the floor.
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To warmly receive and assist all visitors entering ISH by demonstrating a pleasant, professional and positive attitude, reflecting courtesy, care, friendliness and reliability at all times.
To greet customers/patients promptly and guide them to their respective destinations within the hospital.
To provide accurate information to walk-in visitors and, when necessary, personally accompany them to the requested clinics or departments to ensure a smooth patient journey.
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