Proactively monitor and support the performance and availability of IT systems, including windows/servers, virtualization platforms, applications and core infrastructure services. Provide first-level support and troubleshooting for detected issues.
Deploy and configure cloud services, apply governance and security controls, optimize resource usage to achieve higher cost efficiency, and ensure environments comply with enterprise standards.
Manage and administer enterprise endpoint environments utilizing Unified Endpoint Management (UEM) platforms, including JAMF for macOS and VMware Workspace ONE for Windows and mobile devices.