Customer Service: Welcome shoppers, assess needs, provide product recommendations, and answer inquiries to drive sales.Sales & Cashiering: Process payments accurately via Point-of-Sale (POS) systems, handle cash registers, and issue receipts.Merchandising: Restock shelves, replenish inventory, and organize displays according to company guidelines.Inventory Management: Receive new stock deliveries, assist with periodic stock counts, and report low inventory levels.Help to set up an event and booth.
Responsible for e-commerce operational tasks, including product listing within our e-commerce platform, process order, follow up returns, campaign planning and management, reporting, etc.
Evaluate and analyze the campaign performance and identify the opportunity to increase conversion.
Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
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