Conduct fraud investigations to identify suspicious trends and resolve escalated issues from cross functional teams taking into consideration risk versus customer impact
Strategic research and insights: Support the team in gathering and analysing data on markets, sectors, competitors and emerging themes to inform the Group’s strategic priorities.
7 plus years experience building integrated programs at a top agency working for Fortune 500 clients -- must have experience understanding the intersection of business strategy, consumer insights, and digital behavior and developing big, purposeful ideas.
Lead brand planning and media strategy across a portfolio of luxury and premium brands, translating business and brand challenges into clear, actionable communications strategies.
- Strong appreciation of the governance, compliance and operational considerations associated with delivering technology programmes within an embedded government environment.
Support the development, execution, and governance of the Group Customer Experience (CX) Strategy, ensuring alignment with corporate objectives and customer-centric priorities across business units and operating companies.
As part of a core engagement team, you will work on various strategy and transformation initiatives. Projects will include market entry strategy, growth / turnaround strategy, go-to-market strategy, commercial due diligence, post-merger integration, divestments, cost and organization transformation and rapid value creation.
Own QC Growth performance across markets, accountable for QC MAU % and QC Trials by developing and executing growth strategies based on market needs, scope, initiatives, and gaining cross-functional alignment on new opportunities.
Assist in developing and implementing the PMO's initiatives, including governance frameworks, standards, and methodologies to align with organizational goals and objectives.