Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service
Adhere to restaurant standards and service levels to increase sales and minimize costs including food / beverage / supply / utility and labour costs
Responsible for ensuring that all financial (invoices / reporting) and personnel or payroll related administrative duties are completed accurately and on time in accordance with restaurant policies and procedures...
Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)