Monitor and support the execution of fulfilment orders across the eCommerce/omni channel network; including a broad scope of Marketplace Stores, Brand.com & Warehouse Partners.
Monitor and analyze, identified and established, key operating metrics and platform service level agreement (SLA). Assists in development and maintenance of an accurate measurement system.
Monitor inventory levels and manage stock availability to fulfil orders on time.
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Clear-to-Build (CTB) Ownership: Lead the weekly CTB process via Kinaxis RapidResponse, ensuring full visibility into a 13-week rolling demand across all Planned and Work Orders.
Scenario Modeling: Run advanced "What-If" CTB simulations to evaluate how unexpected, urgent orders impact manufacturing schedules and revenue.
Procurement Oversight: Monitor the PR-to-PO conversion pipeline; proactively resolve bottlenecks tied to tight lead times, revision updates, and End-of-Life (EOL) parts.
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Review, validate, and justify fulfilment ordering requirements based on demand forecasts, inventory levels, and business needs.
Monitor inventory performance and ensure timely replenishment to maintain stock availability while minimizing excess inventory.
Manage stock transfers, inventory control, and warehouse operational activities to ensure accuracy and efficiency. Guide, coordinate, and supervise fulfilment team members to achieve daily operational targets and service levels.
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Based at our Headquarters in Seremban, Negeri Sembilan, the National Sales Manager will lead and execute our commercial growth strategy across the entire Malaysia. This dual-focus role requires a results-driven leader to secure high-volume industrial contracts for Roselle Paste, Pati (Concentrate), and Dried Calyces with food manufacturers nationwide, while simultaneously managing distributors to expand our consumer-ready Roselle Juice retail footprint across Modern Trade, General Trade, and Foodservice networks.