Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers.
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Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers.
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Account management and client relationship building
Sales strategy and business development
Ability to listen and understand customers
Sales skills
Proven sales experience
Communication and interpersonal skills
Analytical and problem-solving ability
Presentation and proposal writing
Customer service orientation
Time and project management
Sales reporting skills
Penyelengaraan PC & Peranti: Memasang, mengemaskini (update), dan membaiki perkasasan PC, Laptop, Pencetak, serta perisian (Windows/Mac/Office).
Pengurusan Server: Memantau prestasi server syarikat, menguruskan hak akses pengguna (User Access Control), dan memastikan sanadaran data (Data Backup).
Rangkaian (Network): Menyenggara dan menyelesaikan masalah rangkaian internet sayarikat termasuk Router, Switch, Wi-Fi Access Point, dan Kabel LAN.
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Provide day-to-day delivery and technical support for end-users of desktop applications, telephones, handheld email devices, printers, computer hardware, mobile device, AV system and familiar with retail store support via Ticketing and Phone support and onsite support as required
Support Windows and MAC
Diagnose and troubleshoot computer and general network issues
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Support installation, configuration, and maintenance of operational technology (OT) equipment across terminal operations environments.
Perform troubleshooting and Level 1 support for RDTs, VMTs, handheld terminals (HHTs), TETRA devices, base stations, walkie-talkies, and related operational devices.
Support operational equipment installed on RTGs, quay cranes, prime movers, stackers, gate systems, and operational facilities.
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As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
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Candidates to utilize engineering fundamental know how to do selection, precosting, preparation of quotations, reverting of technical clarification and submission of tender within deadline.
Candidates should possess mechanical engineering skills related to pumps, fluid dynamics, rotating equipment, and system design.
Diploma or bachelor’s degree in Mechanical, Chemical, or related engineering field is preferred.
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Work closely with the Sales team throughout the sales cycle to develop and propose suitable machine vision or automation solutions based on customer requirements.
Support solution design including cameras, lighting, optics, sensors, and software configuration.
The End User Support Engineer is responsible for delivering high‑quality on‑site and workplace IT support to ensure the stability, reliability, and efficiency of daily office IT operations. The role focuses on maintaining local workplace infrastructure, resolving technical incidents, supporting endpoint lifecycle management, and assisting with workplace technology deployments and installations.
In addition, the role supports workplace‑related service requests, including troubleshooting productivity and collaboration tools, managing user access and permissions (e.g. Active Directory account and group administration), and administering license allocation for business applications, in compliance with IT Service Management (ITSM) processes and standards.
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Interacting with customers to understand their technical issues and provide solutions. Educating users on how to use Google Products (Google Workspace or Google Cloud Platform).
Recognizing when an issue requires more expertise and passing it on to a higher level of support, internal or principal.
Collaborating with other members of the Tech team to resolve issues and improve systems.
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Day to day operations in technologies like OpenShift/k8s, Redis & KafkaProvide technical support on full stack of OCBC Cloud Middleware services (e.g., application messaging, incident management, observability & recovery of servicesetc.)
Apply problem solving and troubleshooting techniques to identify, isolate the root cause and recover from reported problems.
Perform capacity planning and resource optimization.
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