Support customer experience operations by managing enquiries and feedback and complaints across multiple channels including phone and email and Goodays and Zendesk and food delivery platforms
Perform routine maintenance and repair on Multi-Function Printers (MFPs) and photocopiers, including diagnosing and resolving mechanical, electrical, and software issues.
Administer monthly payroll including allowances, claims, overtime, leave deductions, new joiners/resigness and statutory submissions (EPF, SOCSO, EIS, PCB)