Streamline & Automate Agency Workflows: Sit with our creative, digital marketing, and multimedia production teams. Map out exactly where time is being lost to manual execution, and build modern automations to completely eliminate it.
Architect with Low-Code & Cloud Integrations: Act as our ultimate power user and systems architect for platforms like Claude and Perplexity. You will chain workflows together, connect software APIs, handle webhooks, and integrate our tool stack seamlessly into Slack, Notion, our internal databases, and client CRMs.
Own and Optimize the Agency Tech Stack: Take full operational ownership of our agency's toolkit. You will manage, optimize, and streamline access, templates, and pipelines across:
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Serve as the area (state) owner for all Telco Prepaid and Postpaid businesses under the Open Channel and Modern Trade categories.
Monitor and report on competitor activities, programs, and presence within assigned clusters. Evaluate their effectiveness, threats, and opportunities, and recommend Quick Win strategies to ensure CelcomDigi remains competitive.
Ensure healthy cluster performance in alignment with the Sales & Distribution team’s pyramid health guidelines.
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Conducting product demonstrations. Execution of retail operations activities and application of effective sales techniques to understand customer needs and promote relevant products and services, i.e. sales, servicing and administration at outlets and comply with the guidelines, policies, procedures and SLAs.
Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards.
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