Computer hardware troubleshooting
IT equipment and inventory management
Remote technical support
Good communication skills
Time management
Ability to work independently
Teamwork
Responsible for preparing site construction work plans (weekly, monthly, and overall) and monitoring project progress to ensure timely completion.
Ensure that the construction quality meets the design requirements and specifications internally, and to solve problems and issues during the construction process.
Responsible for site safety management to ensure a safe environment during construction
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Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
To prepare scope of work for vendor to quote for additional request
Work closely with the Sales team to understand and define client’s key business drivers and requirements
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Network Architecture: Conceptualize and document network topologies (LAN, WAN, WLAN, and Data Center), selecting appropriate hardware and software solutions.
Security & Compliance Architecture: Harden network perimeters by designing redundant firewall clusters, robust identity management (802.1X/TACACS+), and zoning strategies.
Performance Optimization: Plan systems for optimal traffic routing, bandwidth allocation, and fault tolerance.
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Collaborate with the Customer Service Representative to resolve clients' security system issues in a timely manner
Deliver comprehensive support and maintenance services, including routine preventive maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training
Comply with the rules and regulations of the company, complete the task assigned by manager/ assistant manager/ supervisor of the department.
Responsible to self- safety, implement standard safety operation system.
According to maintenance plan and inspection standard of public facilities and equipment, carry out daily management task of facilities and equipment.
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