Designing and implementing the first generation of network automation playbooks, scripts, and templates for standard changes, provisioning, and configuration compliance across IT and OT networks
Selecting and implementing initial toolchain components (e.g. Git repository, CI/CD tool, Ansible/Terraform, basic test frameworks) defining how they will be used by the operations team
Establishing and configuring core network monitoring and logging for the data centre (devices onboarded, alert rules, dashboards, basic SLOs) and integrating where possible with ITSM/CMDB/DCIM platforms
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Lead and coordinate electrical, mechanical, controls, and CAD engineering teams to deliver complete and accurate IFC drawing packages (single-line diagrams, GA layouts, wiring schematics, HVAC/CFD layouts, grounding, fire systems, network architecture, etc.)
Review and validate SOO (Sequence of Operations) documentation for power, cooling, and controls systems to ensure alignment with solution architecture, customer specifications, and factory integration constraints.
Oversee preparation of commissioning documentation, including FAT scripts, test procedures, load-bank plans, protection coordination files, and integrated system validation steps
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Create high-quality technical documentation, including user manuals, installation guides, service manuals, and troubleshooting guides. Translate complex technical information into clear, concise, user-focused content that meets applicable standards and requirements.
Create, edit, and maintain documentation for Product Inspection solutions. Review and revise content to ensure accuracy, consistency, and clarity. Support product launches by delivering complete and timely documentation.
Work closely with product managers, engineers, software developers, service teams, and Subject Matter Experts (SMEs) to gather, validate, and maintain technical information. Develop a strong understanding of products and services to ensure documentation accuracy.
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Create high-quality technical documentation, including user manuals, installation guides, service manuals, and troubleshooting guides. Translate complex technical information into clear, concise, user-focused content that meets applicable standards and requirements.
Create, edit, and maintain documentation for Product Inspection solutions. Review and revise content to ensure accuracy, consistency, and clarity. Support product launches by delivering complete and timely documentation.
Work closely with product managers, engineers, software developers, service teams, and Subject Matter Experts (SMEs) to gather, validate, and maintain technical information. Develop a strong understanding of products and services to ensure documentation accuracy.
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Lead and coordinate electrical, mechanical, controls, and CAD engineering teams to deliver complete and accurate IFC drawing packages (single-line diagrams, GA layouts, wiring schematics, HVAC/CFD layouts, grounding, fire systems, network architecture, etc.)
Review and validate SOO (Sequence of Operations) documentation for power, cooling, and controls systems to ensure alignment with solution architecture, customer specifications, and factory integration constraints.
Oversee preparation of commissioning documentation, including FAT scripts, test procedures, load-bank plans, protection coordination files, and integrated system validation steps
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Education & Experience: Bachelor's Degree in Electronic Engineering or relevant discipline fresh graduate, OR, Diploma in Electronic Engineering or relevant discipline + minimum 2-4 years working experience in electronic component sales may be considered. Experience in handling regional business is a plus.
Capable to do design-in and spec-in to R&D engineers.
Develop a thorough understanding of customer RFQs, technical specifications, and application requirements to accurately identify customer needs
Evaluate customer requirements and propose technically sound, commercially viable, and competitive Beckhoff solutions
Maintain a high level of technical competency on Beckhoff products, technologies, software, and industry applications through continuous learning and training
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Own and grow a portfolio of accounts in Malaysia's electronics and semiconductor sector, consistently meeting or exceeding sales targets through new business, cross-sell, and upsell of ANSYS simulation software and services.
Understand customer engineering challenges across IC design, PCB design, RF/Microwave, embedded systems, and NPI/test engineering and recommend tailored ANSYS solutions accordingly.
Develop and execute comprehensive account plans including customer profiles, value mapping, strategy, goals, tactics, and milestones.
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Handle walk-in, incoming call and email enquiries from the sales force, demonstrating excellent customer service skills to meet and exceed customer expectations.
Follow up on and resolve complaints, ensuring satisfactory closure within the agreed service standards.
Work closely with team members and leaders to achieve quality outcomes and productivity targets.
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We exist to replace outdated, cumbersome legacy systems with intelligent, engineer-informed workflows built on modern AI—designed to work the way real users actually want it to work.
To establish Trackem as the preferred solution for tracking actions across major EPCIC project in Asia-Pac, Middle East & Africa
Similarly, to capture the independent operator & contractor market by providing better alternatives for Action Tracking, Incident Management, MOCs & PTW :: replacing those complex and expensive legacy tools
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Drive BMS growth in the data center sector by engaging early with key consultants, EPCs, and owners, positioning JCI cooling solutions in design/specifications, and influencing hyperscaler regional teams to secure procurement and pre‑qualification.
Achieve assigned annual sales and gross margin targets
Prepare technical proposals, system designs, tenders and quotations
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Team leadership by manage and mentor the networking pre-sales team, overseeing resource allocation, workload distribution, and technical enablement to ensure peak departmental productivity.
Technical strategy, serve as the Subject Matter Expert (SME) for high-complexity enterprise and Data Center networking, providing consultative services and high-level architectural design.
Solution Design & BOM. Oversee the preparation of comprehensive technical proposals, accurate Bill of Materials (BOM), and sophisticated solution architectures for large-scale projects and public sector tenders.
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