Translate business, client, and operational needs into clear product requirements (PRDs/user stories), including functional flows, edge cases, and acceptance criteria.
Own solution design for technical topics: APIs/integrations, authentication/SSO patterns, catalogue structures, voucher lifecycle rules, reporting and reconciliation needs.
Define what is standard product vs client-specific configuration vs custom work, and recommend the lowest-complexity approach.
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Manage key customer accounts and relationships effectively, ensuring consistent achievement of sales objectives and sustained customer satisfaction
Identify and pursue new business opportunities across priority customers, key projects, and untapped customer segments to drive continuous commercial growth
Conduct market surveys and analyze competitor trends, customer needs, challenges, and product developments to sharpen account and sales strategies
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Lead and mentor a team of Workday support specialists, providing technical guidance, training, and performance management.
Oversee the day-to-day operational support, maintenance, and troubleshooting of the Workday HCM system, including core HR, compensation, benefits, time tracking, absence management, and reporting.
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Monitor product formulation guidelines and ensure procedure compliance to improve existing products, reduce costs, enhance performance, and simplify manufacturing processes
Manage product formulation at laboratory and pilot scale, ensuring reliable, high-quality outcomes that meet customer and business expectations
Lead the implementation of product development projects, ensuring efficient resource planning and on-schedule delivery aligned with project timelines
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Manage key customer accounts and relationships effectively, ensuring consistent achievement of sales objectives and long-term partner satisfaction
Identify and develop new business opportunities across priority customers, key projects, and untapped customer segments to drive continuous commercial growth
Conduct in-depth market surveys and analyze competitor trends, customer dynamics, challenges, and product developments to inform business strategy and planning
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Own and grow a portfolio of accounts across Malaysia, consistently meeting or exceeding sales targets through new business, cross-sell, and upsell of ANSYS simulation software and services.
Understand customer engineering challenges and recommend tailored ANSYS solutions across structural, CFD, thermal, electromagnetic, multiphysics, and systems simulation domains.
Develop and execute comprehensive account plans including customer profiles, value mapping, strategy, goals, tactics, and milestones.
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Drive growth of existing Specialty Chemicals Industry (SCI) accounts while delivering strong after-sales support to retain and deepen long-term customer relationships
Actively explore new markets and develop new customer accounts to expand DKSH's commercial footprint across designated territories
Promote and manage the full range of assigned products within designated territories, ensuring broad market penetration and high levels of customer satisfaction
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Candidates to utilize engineering fundamental know how to do selection, precosting, preparation of quotations, reverting of technical clarification and submission of tender within deadline.
Candidates should possess mechanical engineering skills related to pumps, fluid dynamics, rotating equipment, and system design.
Diploma or bachelor’s degree in Mechanical, Chemical, or related engineering field is preferred.
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Developing new products and strategies to bring them to market efficiently and seamlessly
Successfully design tailored solutions, implementing complex technology assets and delivering challenging transformation programs to establish new standards for business operations
Building clients’ internal skills, knowledge, and experience in critical domains
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Developing new products and strategies to bring them to market efficiently and seamlessly
Successfully design tailored solutions, implementing complex technology assets and delivering challenging transformation programs to establish new standards for business operations
Building clients’ internal skills, knowledge, and experience in critical domains
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Manage customer interactions to increase customer satisfaction and improve service quality, specifically for technical integrations on the advertisers webpages and platforms.
Provide technical onboarding solutions according to the Service Level Agreements and the quality and quantitative standards set by ensuring that the advertisers questions and issues are resolved.
Provide pre and post-sales support for all self-service products, primarily supporting integration of eCommerce tracking capabilities on customer web and app platforms.
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