Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
...
Develop strategies and action plans to improve Branch Operations processes.
Track customer orders together with CARSOME Consultants and Branch Support Admins to ensure bookings (Online & Offline) are successfully converted into deliveries.
Monitor and track in-processing activities from loan applications until disbursement.
...
Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
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Tracking & Documentation: Record and maintain the ownership transfer tracking listing, ensuring every case is accurately logged and kept up to date.
Request Processing: Support and perform all ownership transfer requests, including filtration checks to confirm requirement fulfillment before proceeding.
External Liaison: Liaise with external parties, including JPJ, on all required actions relating to the ownership transfer process.
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Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
...
Tracking & Documentation: Record and maintain the ownership transfer tracking listing, ensuring every case is accurately logged and kept up to date.
Request Processing: Support and perform all ownership transfer requests, including filtration checks to confirm requirement fulfillment before proceeding.
External Liaison: Liaise with external parties, including JPJ, on all required actions relating to the ownership transfer process.
...
Manage and monitor Floor Stock operations, including end-to-end drawdown and redemption processes, ensuring optimal utilization
Oversee daily branch redemption requests, respond to inquiries, and proactively initiate redemptions to ensure smooth operations and timely vehicle delivery
Ensure all Floor Stock activities adhere to established SOPs, compliance standards, and maintain high data accuracy
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Tracking & Documentation: Record and maintain the ownership transfer tracking listing, ensuring every case is accurately logged and kept up to date.
Request Processing: Support and perform all ownership transfer requests, including filtration checks to confirm requirement fulfillment before proceeding.
External Liaison: Liaise with external parties, including JPJ, on all required actions relating to the ownership transfer process.
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