Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions about products, services, and order status.
Provide detailed product information and technical support related to control panels, switchboards, machine wiring, and general electrical installations.
Effectively manage and resolve customer complaints and issues, demonstrating strong problem-solving skills to ensure customer satisfaction and retention....
Promote Lubetrans workshop equipment and maintenance service packages to automotive workshops, service centres, fleet operators and industrial customers.
Identify and develop new business opportunities.
Conduct customer visits and product presentations....
Perform routine maintenance and repair on a variety of vehicles, including oil changes, tire rotations, and filter replacements, adhering to manufacturer specifications and company standards.
Diagnose and repair complex automotive issues using advanced diagnostic tools and equipment, accurately identifying root causes of problems related to engine, transmission, braking, suspension, and electrical systems.
Conduct thorough inspections of vehicle components and systems, identifying potential problems and recommending necessary repairs or replacements to ensure vehicle safety and optimal performance....
Conduct and provide assistance in field service activities for various types of air compressors, including start-ups, overhauls/repairs, maintenance, and troubleshooting.
Provide troubleshooting and technical support to channel partners and customers across Malaysia under the guidance of senior engineers or technical advisors from international
Follow up on customers’ warranty claims and provide support in resolving issues and/or recommending suitable solutions....
Develop and execute sales strategies to achieve assigned sales, volume, revenue and profitability targets.
Identify and develop new business opportunities within the OE and fleet market.
Prospect and approach potential customers, including vehicle manufacturers, fleet operators, logistics companies, transport companies, workshops, distributors and other commercial customers....