Technical Support Jobs in Malaysia - October 2026 - Urgent Hiring - Page 50

Showing 2,049 jobs results for "technical support" in Malaysia
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KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
12 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
12 days ago

Malaysia

  • Provide Technical/Application Support to internal and external customers in regards with the Mywave Application through phone calls, email and Live Chat.
  • Ensure all issues reported by customers are recorded in the ticketing system and resolved or escalated to the proper escalation point in timely fashion.
  • Lead communications/expectations to customers at all levels to maintain positive relationships. ...
Posted
20 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
13 days ago

Bandar Perai Jaya

  • Responsible for test board debug & testing
  • Liaise with board designer to debug test board issues
  • Maintain inventory control of electronic components and tools ...
Posted
a month ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
13 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
13 days ago

Verinon Technology Solutions Sdn Bhd.

KL City

  • Experience: 4+ years application support + Banking Domain
  • Salary: RM8,000 – RM9,000
  • 12 Months contract, renewable ...
Posted
21 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
13 days ago
  • Job Requirements
Posted
a month ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
14 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
14 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
15 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
15 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
15 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
15 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
15 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
15 days ago

KL City

  • Provide first-line technical support to employees via ticketing system.
  • Diagnose and resolve typical hardware, software, and network-related issues.
  • Provide remote support across various locations and time zones, using standard remote support tools and clear communication to resolve issues. ...
Posted
a month ago
  • Bachelor’s degree or diploma in Computer Science, Information Technology, or a related field.
  • 4–9 years of experience in Linux, SQL, application support, and web services.
  • Strong analytical and troubleshooting skills. ...
Posted
a month ago

KL City

  • Confers with customers via phone, email or chat to diagnose technical and/or system problem troubleshoot, repair and test solutions. Fully documents and escalates if necessary.
  • Follows procedures to troubleshoot client-server software application issues that may involve Microsoft SQL, web servers, credit card payment terminals, network printers, and Android/IOS devices.
  • Responds to situations where standard procedures have failed to isolate or correct system or software failures through customer-centric interpersonal skills and providing technical product knowledge. ...
Posted
a month ago
  • Respond to customer enquiries via support email, WhatsApp, phone calls, and other designated support channels.
  • Register, update, and monitor support tickets in the designated ticketing system.
  • Follow up with users on reported issues and service requests. ...
Posted
a month ago
  • Additional leave
  • Parental leave
  • Are you a local people from Penang? ...
Posted
a month ago

KL City

  • Full Visa Sponsorship
  • Flight Ticket Provided
  • Accommodation Support ...
Posted
a month ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
16 days ago

KL City

  • Provide Level 1 and Level 2 IT support via ticketing systems, phone, email, remote support tools, and onsite assistance.
  • Troubleshoot and resolve issues related to hardware, software, operating systems, networks, printers, and business applications.
  • Deliver onsite technical support for desktops, laptops, printers, POS systems, and other IT devices. ...
Posted
a month ago

KL City

  • Provide expert L2/L3 support specifically for Mendix-based enterprise solutions.
  • Act as the internal Subject Matter Expert (SME) and mentor for the dedicated global Mendix team.
  • Perform deep-dive troubleshooting and root-cause analysis on Mendix applications to resolve complex incidents. ...
Posted
23 days ago
  • Desktop Device Maintenance and Troubleshooting: Responsible for maintaining and managing the company's internal desktop devices (such as desktop computers, laptops, printers, etc.) to ensure their normal operation. When a device malfunctions or encounters problems, conduct troubleshooting and repair.
  • Operating System and Software Support: Install, configure, and support operating systems (such as Windows, MacOS, etc.) and commonly used software (such as work software, web browsers, etc.) used within the company. Assist employees in handling software-related issues.
  • User Support and Problem Resolution: Provide daily technical support, respond to user questions and requests. Answer user questions regarding hardware, software, network, etc., and provide remote or on-site support when necessary. ...
Posted
17 days ago
  • Maintain, service, trouble-shoot, and repair photocopier machines – Sharp / Fuji Xerox
  • Attend daily customer service calls at Client's office.
  • Carry out routine preventive maintenance and inspections for customers. ...
Posted
a month ago

Malaysia

  • Manage daily service operations and technician scheduling.
  • Oversee equipment installation, maintenance, and repairs.
  • Support customers by resolving technical issues promptly. ...
Posted
a month ago