Focus on the Family Malaysia (FOFM) is a not-for-profit organisation dedicated to helping families thrive. Since 1997, we provide relevant, reliable and reproducible programmes, trusted resources, and family counselling services that strengthen relationships in marriage, parenting, and youth. We partner with like-minded individuals and organisations to nurture, support, and protect time-honoured values and the institution of the family – because we believe strong families build strong communities.
We are looking for a hands-on and resourceful IT & Systems Lead to independently manage and strengthen FOFM’s technology environment. This role oversees IT systems, supports day-to-day technology needs, and drives practical improvements across infrastructure, CRM capabilities, digital operations, and systems integration. The ideal candidate enjoys a broad scope of responsibilities and is passionate about using technology to enable smarter, more effective ways of serving our mission.
Act as a single point of contact for phone calls and tickets from employees concerning IT issues and queries.
Provide 1st and 2nd level support - troubleshoot and resolve IT related problems form software to hardware, such as Microsoft Windows 10 & above and Microsoft Office 365, laptops, desktops, printers, mobile devices, network connection.
Handle IT support phone calls and tickets within SLA defined.
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Accurately process monthly payroll while ensuring full compliance with all statutory requirements, including EPF, SOCSO, EIS, PCB, and other relevant employee contributions.
Maintain well-organized, secure, and up-to-date records such as time cards, attendance reports, and statutory filing documents.
Uphold strict data privacy standards and ensure complete confidentiality of all employee information at all times.
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Accurately process monthly payroll while ensuring full compliance with all statutory requirements, including EPF, SOCSO, EIS, PCB, and other relevant employee contributions.
Maintain well-organized, secure, and up-to-date records such as time cards, attendance reports, and statutory filing documents.
Uphold strict data privacy standards and ensure complete confidentiality of all employee information at all times.
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Provide personalized nutritional care through assessments, counselling, and follow-up, including lifestyle modification, disease management, preventive healthcare, and evidence-based dietary or supplementation recommendations.
Deliver health education and training for colleagues, partners, and the public to strengthen professional and community health knowledge.
Participate in innovative healthcare programs such as LowCarb37, Transform-U Weight Loss Program, SugO365 Diabetes Care, and CGM Integration, driving real-world impact beyond retail.
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Own the end-to-end recruitment process for technical positions across Engineering, Product, Data, AI, Machine Learning, Infrastructure, DevOps, Cybersecurity, QA, and related functions.
Partner with hiring managers and senior leaders to define hiring requirements, interview strategies, talent profiles, and workforce planning priorities.
Act as a trusted talent advisor by providing market intelligence, talent mapping, compensation insights, and hiring recommendations.
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Support in the occupational safety and health; give technical consultancy and ensure legal compliance about prevention and awareness of occupational health and safety and accidents in all project areas.
Coordinate and execute the elaboration of the programs related to prevention of health and safety risk and risk management, making follow-up of data for the elaboration of their implementation in the operational areas.
Participate in the evaluation of actions and work methods executed in the area, according to the risk of each function with the aim to give trainings, proposing the necessary modifications to provide better comfort and safety.
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As part of your trainee program, you will be assigned to IT functions at Evonik Industries AG and get to know the spectrum from Digitalization Strategy, Demand IT, IT Products and Delivery IT to Data & Analytics.
You will also have involvement in topics such as Cyber Security, Cloud, Supply Chain Operations.
You will gain an insight into the operational business and get to know the strategic side of our IT
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