Candidates should possess strong Executive Administrative Assistance and Administrative Assistance skills, including calendar management, meeting coordination, and document preparation.
Candidates should possess skills in Expense Reports and basic financial administration, including tracking expenses and preparing claims accurately.
Candidates should possess Executive Support skills, such as handling confidential information, prioritizing tasks, and facilitating smooth workflows for senior leadership.
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Perform routine inspections, testing, maintenance and repair of building systems, equipment and assets such as electrical, plumbing, HVAC and other mechanical systems
Respond promptly to service requests and troubleshoot issues to identify and resolve the root cause
Complete preventative and corrective maintenance tasks to a high standard, maintaining detailed records and reports
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Candidates should possess strong skills in Automation and Process Control for designing, implementing, and optimizing industrial control systems.
Candidates should possess solid Electrical Engineering skills for understanding circuits, instrumentation, and safe power distribution within automated systems.
Candidates should possess experience in Robotics and related motion control for integration, programming, and maintenance of robotic platforms.
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Troubleshooting & Repair: Analyze rejected electronic assemblies and perform component-level repairs using tools like hand tools, microscopes, and x-rays.
Testing & Validation: Operate electronic test tools (oscilloscopes, multi-meters) to evaluate and debug assemblies against technical specifications.
Root Cause Analysis: Isolate defects (vendor vs. process) and maintain failure analysis reports in customer databases.
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Read technical drawing and set up the machines in accordance with the blueprint.
Starts and observes machine operation to detect malfunctions or out-of-tolerance machining, and adjusts machine controls as required.
Must be able to select, align, and secure holding fixtures, cutting tools, attachments, accessories, and materials on machines such as mills, lathes.
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Install, maintain, and repair electrical and electronic equipment at client sites, ensuring compliance with safety standards and technical specifications
Conduct regular inspections and preventive maintenance on systems to identify potential issues before they escalate
Troubleshoot technical faults and malfunctions, diagnosing root causes and implementing effective solutions
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Technical Specification Development and Publication: Compile and update on-site maintenance technical specifications, checklists, and standard operating procedures (SOPs) for GPU servers and storage devices, and promote their implementation to all maintenance engineers.
Difficult Fault Support: Respond to escalated difficult faults reported by maintenance engineers, providing remote technical guidance; when necessary, coordinate with the GS (Global Support) team to intervene and track the fault until it is resolved.
Incident Review: Conduct root cause analysis on major operational errors (accidental shutdown, incorrect hard drive replacement, incorrect cable disconnection, etc.), compile incident analysis reports, and propose preventative measures and improvement plans.
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Diagnose and identify electrical and electronic faults using appropriate testing equipment and diagnostic tools on servers, GPUs and key hardware components
Perform repairs and replacements of faulty components, circuit boards, and electronic modules
Conduct thorough testing and quality assurance checks on repaired equipment to ensure functionality and safety compliance
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Technical Specification Development and Publication: Compile and update on-site maintenance technical specifications, checklists, and standard operating procedures (SOPs) for GPU servers and storage devices, and promote their implementation to all maintenance engineers.
Difficult Fault Support: Respond to escalated difficult faults reported by maintenance engineers, providing remote technical guidance; when necessary, coordinate with the GS (Global Support) team to intervene and track the fault until it is resolved.
Incident Review: Conduct root cause analysis on major operational errors (accidental shutdown, incorrect hard drive replacement, incorrect cable disconnection, etc.), compile incident analysis reports, and propose preventative measures and improvement plans.
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Install, maintain, and repair electrical and electronic equipment at client sites, ensuring compliance with safety standards and technical specifications
Conduct regular inspections and preventive maintenance on systems to identify potential issues before they escalate
Troubleshoot technical faults and malfunctions, diagnosing root causes and implementing effective solutions
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Work Order Dispatch: Based on SLA requirements and the engineer's skills, location, and workload, rationally assign maintenance work orders from customers to the appropriate engineers; assist engineers in scheduling appointments with customers when necessary.
Information Communication: Accurately communicate all necessary information to the dispatched engineer, including: customer name, address, contact person, SLA requirements, equipment serial number and location, fault description, historical repair information, hotline team handling suggestions, special remarks (highlighted in red), equipment configuration, and required spare parts information.
Appointment Assistance: Assist engineers in filling in appointment times in the work order system; when appointment times exceed the SLA response time limit, report the abnormal situation and explain the reason.
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Service Monitoring: Conduct periodic and random monitoring of engineers' on-site service processes based on service standards to verify compliance with technical specifications.
Work Order Quality Spot-checks: Audit a sample of closed work orders monthly to check the standardization, completeness, and accuracy of on-site maintenance records.
Customer Follow-ups: Conduct follow-ups (via phone, email, or in-person) on completed services to gather customer satisfaction ratings (Very Satisfied, Satisfied, Average, Dissatisfied, Very Dissatisfied) as part of the monthly performance assessment.
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Yunxu Technology (M) Sdn Bhd is seeking a skilled and dedicated Maintenance Engineer to join our team in Johor Bahru, Johor. This is a full-time position where you will play a crucial role in maintaining and restoring our electrical and electronic equipment to optimal working condition. As a Repair Engineer, you will be responsible for diagnosing faults, performing repairs, and ensuring that all devices meet our rigorous quality standards before being returned to service. This position is essential to our operations, directly contributing to customer satisfaction and the reliability of our product offerings.
To provide administrative support to the Sales and Program team by coordinating customer orders, monitoring project progress, and ensuring smooth communication between customers and internal departments.
Responsibilities:
1) Recognize and develop new customers/project.
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