Record and monitor station quality anomalies, customer complaints, and claims disputes; establish issue ledgers, follow up on corrective actions, conduct re-inspections, and ensure full problem closure.
Compile quality control data on a daily, weekly, and monthly basis; prepare reports, review recurring issues, and provide optimization recommendations to reduce complaints and assessment deductions.
Deliver basic operational and quality control training to station staff; assist with new station opening inspections; ensure compliance with headquarters’ quality control requirements.
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Oversee the entire supply chain flow (procurement to warehousing to distribution).
Continuously monitor the progress of customers’ orders to timely deliveries and address any delays or issues promptly to maintain delivery schedules.
Monitor KPIs like delivery time, accuracy, and cost per shipment.
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Oversee the entire supply chain flow (procurement to warehousing to distribution).
Continuously monitor the progress of customers’ orders to timely deliveries and address any delays or issues promptly to maintain delivery schedules.
Monitor KPIs like delivery time, accuracy, and cost per shipment.
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Ensure the smooth daily operations of the warehouse, including receiving, sorting, storage, and shipping. Develop and execute effective warehouse operational procedures to ensure efficient coordination between production an logistics.
Design and optimize logistics processes, including inbound and outbound movement, sorting, packaging, and distribution of goods. Identify opportunities to enhance efficiency and reduce costs, and implement measures to improve logistics operations.
Manage the warehouse team, including recruitment, training, performance evaluation, etc. Inspire team morale, foster a positive work environment, ensure team collaboration, and achieve set goals.
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