Prepares operators to accomplish job results by conducting, monitoring and evaluating process training.
Conduct Operator Specific Skill (OSS) or Logistic Specific Skill (LSS) training for related associates on the assigned workstation according to the Standardized Work Sequence.
Maintain up-to-date operators training records in Skill Matrix Database.
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Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
Accurately verify or enter the customer’s information on our systems.
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
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