Work directly with Client Advisors and Team Managers on the sales floor, leading in the moment coaching and feedback on the client experience, relationships, selling and leadership skills & behaviors, 90-100% of the time.
Full P&L Ownership: Drive top-line GMV, listing revenue, lead-gen revenue, and gross margins across both 3P (third-party marketplace) and 1P (first-party proprietary products) lines of business.
Plan and execute assigned learning and development (L&D) programmes to support staff growth. This includes managing budgets, schedules, procurement, communications, administration, and logistics.
We work as one, together with our partners, to achieve and build a strong and long-term relationship based on tolerance, respect, trust and mutual cooperation.