Respond to routine owner and agent enquiries using approved information, follow up on outstanding documents and agreed payment deadlines, and arrange appointments.
Identify, engage, and develop potential customers, including universities, research institutes, hospitals, biotechnology and pharmaceutical companies, and private laboratories.
Develop and execute digital marketing strategies across organic channels, including social media and email, to drive brand awareness, audience growth, and lead generation.
Provide comprehensive administrative support to the management team and other departments, including managing calendars, scheduling meetings, and preparing correspondence.
Lead Generation & Pipeline Management: Conduct thorough market research to identify potential clients, map out industry trends, and build a robust pipeline of high-quality leads.
Provide comprehensive administrative support to the management team and other staff, including managing calendars, scheduling meetings, and coordinating travel arrangements.