Driver Management & Pickup ProcessSupervise and coordinate drivers to ensure efficient pickup operations.Ensure adherence to SOPs for the pickup process, including scanning and parcel handling.
Seller & Partner ManagementManage expectations and communication with sellers and partners regarding pickup arrangements.Address and resolve any pickup-related concerns or escalations.
Hub Operations & Sorting ManagementOversee hub operations, including sorting activities and maintaining FIFO processes.Monitor sorter attendance, productivity, and workflow efficiency.Ensure compliance with operational standards to maintain smooth daily operations.
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Execute daily dispatch operations, including timely collection/delivery of documents, parcels, and mail to clients, government offices, banks, etc in regards to the Company.
Assist with preparing documents and parcels for delivery or courier collection.
Support the team with ad-hoc errands and operational tasks as assigned by management.
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Develop and optimize transportation routes and schedules to ensure efficient and cost-effective delivery of goods, considering factors such as traffic, delivery windows, and vehicle capacity.
Analyze transportation data, including mileage, fuel consumption, and delivery times, to identify trends, inefficiencies, and areas for improvement.
Collaborate with customer and purchaser to coordinate logistics, resolve delivery issues, and ensure customer satisfaction.
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Develop and optimize transportation routes and schedules to ensure efficient and cost-effective delivery of goods, considering factors such as traffic, delivery windows, and vehicle capacity.
Analyze transportation data, including mileage, fuel consumption, and delivery times, to identify trends, inefficiencies, and areas for improvement.
Collaborate with customer and purchaser to coordinate logistics, resolve delivery issues, and ensure customer satisfaction.
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